Through the unfortunately named, but powerful Telemarketing feature, you can communicate directly with live customers and tailor your sale nearly as well as face to face; this is a significant advantage for the little guy. Through various cool reporting tools, you can observe site traffic, adjust your content, and improve sales all with a few mouse clicks. You don't have to be a computer techie or a marketing whiz to make it all work either; eMerchant pro has excellent tutorials to guide you along every step of the way (except for that brilliant idea).
Process credit card information securely, use shopping carts, calculate taxes and shipping charges automatically, control your inventory on the fly--there's so many features attached to eMerchant pro that it's hard not to think they're trying to pull a fast one. Over time, you'll see that if you've got something other folks want, this package is a transparent means of doing commerce. Medium- and large-scale businesses will want to move on, but if you're just starting out or just moving your small business online, then by all means find a need and fill it with eMerchant pro. --Rob Lightner
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